Delivery Options
Turnaround times
For orders that require special delivery options such as same day, express, pre-10:00am, Saturday delivery, or delivery to a location outside mainland UK, please contact our helpful sales team at 023 8087 8037. They will provide you with a quotation and assist you with the necessary arrangements.
Please note the following information regarding our turnaround times and delivery:
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Turnaround times: Our turnaround times begin once we have received print-ready artwork and cleared payment in full. They are based on working days (Monday to Friday) and do not include public holidays. Any orders received after 11:30 am will be processed on the next working day. While we strive to meet our quoted turnaround times, please understand that they are based on typical production schedules and are not guaranteed. Meeting very tight delivery deadlines depends on various factors beyond our control, such as order specifications, quantities, machine requirements, and third-party couriers.
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Delivery times: Delivery times are separate from the turnaround time and will vary depending on the delivery service you have chosen. The specific delivery timeframe will be provided based on your selected service.
For any further questions or clarifications regarding delivery options and timelines, please don’t hesitate to contact our sales team. They will be more than happy to assist you.
Delivery service
Once you order is ready for dispatch (please see turnaround times above for details), we offer free next day delivery via DPD Standard Service on all orders being dispatched to England, Wales (mainland addresses) and the Scottish Lowlands.
For addresses listed below, there will be an additional charge of £30.00 added to your order and delivery may take up to an additional 3 days.
Scottish postcodes: AB, FK, G83, IV, PA, PH, HS, DD
Isle of Wight: PO30-PO41
Channel Islands: GY, JE
Northern Ireland: BT
Republic of Ireland
For time critical or local deliveries, we may appoint one of our own drivers.
On request, we are able to send you a tracking number for your DPD delivery and you can track your order online. DPD will give you an idea of delivery time so you won’t have to stay in all day waiting!
Urgent orders
If you need is especially urgent, please be assured that we will do our upmost to adjust our production schedules and pull out all the stops to meet your needs.
Multiple address delivery
If you are needing to send your printed items to more than 1 address, we can easily handle your request. By using CSV and Excel this is a simple task! Just contact us for more information.
Shipping outside the UK
We offer shipping to anywhere in the world, however this is not currently available online.
For costs for shipping outside the UK, please contact one of our helpful sales team who will be able to help.
White label delivery
We understand there are times when you need an order to go directly to your customer from us, but look like it came from you! When placing your order just inform us that you would like your items to be sent out “white label”. This will mean your order is dispatched from us without any company branding or paperwork. White label shipping can reduce delivery costs and helps to lower emissions. There are no additional costs for white label delivery.
Zero Carbon Deliveries
We are always searching for new ways to reduce our carbon footprint and are aware that a major contributor to carbon emissions is parcel deliveries. DPD Local are committed to offsetting carbon emissions via a combination of fuel-efficient driving, financing cleaner energy and greater load capacities – all of these are offered with no extra cost to the consumer.
To find out more about DPD’s commitment to carbon-neutral deliveries, visit their website here.